Warranty Service:

We provide warranty for all NITECORE products purchased from our stores or from our dealers.

Any NITECORE products can be exchanged for a replacement within the 15 days of purchase. Within the period covered under warranty, we will repair any NITECORE product that has ceased to function properly.

Please refer to table below for warranty periods for different products.

Product Category Period covered under warranty
Lighting Products(without built-in battery) 60 months
Lighting products with built-in battery 24 months
NPS Series,NB Series 18 months
Chargers, NL batteries 12 months
IMR/NI/INR batteries 3 months
Textiles 24  months

 

All NITECORE products have Limited Lifetime Warranty: upon expiration of their respective warranty periods, all NITECORE products will receive continuing support through our limited lifetime warranty. The limited lifetime warranty covers labor costs and maintenance with the exclusion of accessories or replacement parts.

 

Within period covered under warranty, NITECCORE will replace malfunction products with an upgraded model in the same series or one that of similar performance for customers if replacement can’t be made within due time when certain products are discounted and can not be repaired for some reasons.

 

Warranty Details:

 

  1. Our authorized dealers and distributors are responsible for warranty service. Should any problem covered under warranty occurs, customer can contact their dealers or distributors in regards to their warranty claims, as long as the product was purchased from an authorized dealer or distributor.

 

  1. Within 15 days of purchase, NITECORE will replace malfunction products with an upgraded model in the same series or one that of similar performance for customers if replacement can’t be made within due time when certain products are discontinued and cannot be repaired for some reasons.

 

  1. Unauthorized third-party repair and modification voids NITECORE’s warranty.

 

Notes:

If an item needs to be returned to us, you must obtain a RMA(Return Material Authorization) from our customer service (support@nitecorelighting.com).

 

To guarantee a swift and effective customer service, please purchase NITECORE products form authorized dealers or resellers. If the item was purchased from an un-authorized dealer or reseller, a round-trip transportation fee and a service fee equals to 3% of its official retail price will be charged for the maintenance.

 

Statement:

.  Product appearance is excluded from warranty.

.  Should any discrepancy exist between NITECORE’s terms and other warranty service details, NITEOCRE ‘s term will be applied.

.  The rights of the amendment, interpretation of these terms is reserved by NITECORE. All terms come into effect immediately upon their announcement.